BUYER TERMS & COLLECTIBLE PURCHASE AGREEMENT

Effective Date: August 15, 2026 These Buyer Terms & Collectible Purchase Agreement (“Agreement”) govern all purchases made through Appalachian Outlaws Diecast (“AOD,” “we,” “us,” “our”). By placing a bid, making an offer, or completing a purchase, you (“Buyer,” “you”) agree to this Agreement.

1) What We Sell (Collectibles)

• We sell 1:64 scale custom diecast cars(e.g., Hot Wheels/Matchbox base models that have been customized by independent builders).

• Items are collectibles and may contain small parts. Not intended for children.

• All items are sold as collectibles, not toys.

2) One-of-One Customs & Variations

• Our auction inventory is one-of-one (1-of-1) custom builds.

• Each item may show minor handmade variation, artistic choices, and/or disclosed imperfections.

• Photos/video are provided to help you evaluate the item, but lighting and screens can affect color/finish.

3) Listings, Descriptions, and Condition

• We describe items to the best of our ability based on photos, builder disclosures, and our inspection/grading process.

• Custom work may include paint, decals/tampos, wheel swaps, body mods, interior detail, base work, and other alterations.

• Unless explicitly stated, items are not “mint,” “factory sealed,” or “manufacturer perfect.”

4) Grading / Classification (Collector Guidance)

• We may provide a grade/classification (e.g., Outlaw / Elite / Master) as collector guidance.

• Grades reflect our opinion at the time of evaluation and are not a guaranteeof future value, resale price, or third-party grading outcomes.

5) Bidding, Sales Are Final, and Buyer Responsibility

• All sales are final once the transaction is completed(including auction wins and buy-it-now purchases), except as specifically allowed in Section 9.

• You are responsible for:

  • Reading the listing and watching the live presentation (if applicable)

  • Asking questions beforeyou bid/buy

  • Confirming shipping address accuracy

  • Understanding that collectible customs may have minor flaws

6) Payments

• Payment must be completed through the checkout method provided at the time of sale.

• Unpaid items, chargebacks, or payment reversals may result in order cancellation and/or restrictions from future purchases.

7) Shipping, Handling, and Delivery

• We ship from our remote operation (no public warehouse/pickup).

• Shipping costs, carrier selection, and service level are shown at checkout (or communicated during the sale).

• Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

• Risk of loss transfers to Buyer upon confirmed delivery to the address provided, except as covered by Section 10 (Damage/Claims).

8) Address Accuracy & Returned Packages

• You must provide a complete and accurate shipping address.

• If a package is returned due to an incorrect/undeliverable address or refusal:

  • Buyer is responsible for reshipping costs.

  • If Buyer requests cancellation after return, any refund (if approved) may be reduced by shipping/handling costs.

9) Returns, Refunds, and Cancellations

Because these are one-of-one collectibles and often sold via live auction, our policy is limited:

9.1 No returns for buyer’s remorse

• We do not accept returns for:

  • Changing your mind

  • Not liking the color/finish in person

  • Minor cosmetic variation consistent with handmade customs

9.2 Returns only for material misrepresentation (limited)

A return/refund may be considered only if:

• The item received is materially differentfrom the listing/presentation (wrong item), or

• There is undisclosed major damagethat clearly occurred before shipment and was not shown/disclosed.

To request review:

1. Contact us within 48 hours of delivery.

2. Provide clear photos/video of the item, packaging, and shipping box.

3. Keep all packaging until the claim is resolved.

If approved, we will provide return instructions. Unauthorized returns may be refused.

9.3 Order cancellations

• We generally cannot cancel orders once a sale is completed.

• If a cancellation is granted at our sole discretion, any refund may be reduced by platform/payment/shipping costs.

10) Damage in Transit & Claims

• If your item arrives damaged, notify us within 48 hours of deliverywith photos/video.

• We will work with you to determine whether:

  • A carrier claim is appropriate, and/or

  • A replacement/refund is available (note: 1-of-1 items may not be replaceable).

• Do not discard packaging; carriers may require inspection.

11) Authenticity, COA, and Registry

• Many items include a Certificate of Authenticity (COA)and an Auction Registry #.

• COA/Registry are provided for documentation and traceability; they do not guarantee investment performance.

12) Intellectual Property & Branding

• “Appalachian Outlaws Diecast” name, logos, COA formats, grading terms, and registry materials are our property.

• You may not reproduce our COA/registry materials for commercial use without written permission.

13) Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages.

• Our total liability for any claim is limited to the amount you paid for the item (excluding shipping unless required by law).

14) Buyer Conduct & Community Standards

• Harassment, threats, fraud, or chargeback abuse may result in order cancellation (where permitted) and a permanent ban from future sales.

15) Governing Law

This Agreement is governed by the laws of the State of Tennessee, without regard to conflict of law rules.

16) Changes to These Terms

We may update these terms from time to time. The version posted on our website at the time of purchase controls that transaction.

17) Contact

Questions about these terms or a specific order: Use the contact method listed on our website. SALES@APPALACHIANOUTLAWDIECAST.COM

This document is provided for general informational purposes and does not constitute legal advice. For legal guidance, consult a qualified attorney in your jurisdiction.